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Your reviews already say what to change.

OpiniData's AI reads every one and shows you what customers praise most, what they criticise most and what to do first.

315 reviews readExample
  • Most praisedService4.87
  • Most criticisedWait time3.94
  • Do firstCut the wait at peak times

Free, no card, with the full analysis.

Real OpiniData screens

What you see in your account

You don't read review by review. The AI reads them all and sorts out what keeps coming up.

Praise and complaints

What pulls your rating up and what drags it down

Every subject customers bring up, with the rating of the reviews it appears in.

TopicsExample data
The OpiniData Topics screen with example data: most praised, Service, rated 4.87; most criticised, Wait time, rated 3.94.

Team

Which of your staff customers mention by name

And how much the rating changes when someone is named. In the example, 4.82 against 4.64.

TeamExample data
The OpiniData Team screen with example data: an average of 4.82 when a name appears and 4.64 when no name does.

Who won't come back

Who said they won't come back, and what they complained about

And who your regulars are, read from the comments.

MomentsExample data
The OpiniData Moments screen with example data: 63 regulars and 3 customers who said they won't come back, over cleanliness, price and service.

And more, in the same account

The Home screen with example data

Rating, NPS and reviews month by monthTo see whether the change worked.

The Products screen with example data

Products and services mentionedThe best loved, and the ones that need attention.

A page of a PDF report with example data

PDF reportThe period's reading and the action plan.

The QR codes screen with example data

QR code to collect reviewsFor the counter, the table, the front desk or the receipt.

The screens show example data from a café. With your reviews, the subjects are your business's own.

How it works

Three steps, nothing to install

  1. 1

    Create your free account

    With Google or with your email. No card.

  2. 2

    Bring in your reviews

    Choose where they come from, inside your account. No reviews yet? Create a QR code and start collecting.

    • Google Maps
    • Google Play
    • Spreadsheet (Excel or CSV)
    • PDF
    • QR code
  3. 3

    See what to do first

    The AI reads everything and shows the praise, the complaints, which of your staff get named and an action plan, in order.

Free account

The full analysis comes with the free account

No sample: it's the real OpiniData, within the Free plan's quota. One business, up to 50 stored reviews and 15 analyses a month.

What you see in your account

  • Praise and complaints, subject by subject
  • Which of your staff customers mention by name
  • The products and services mentioned most
  • Who said they won't come back, and why
  • Rating, NPS and reviews month by month
  • An action plan, in order
  • A PDF report and a QR code to collect reviews
$0no credit card
Create my free account

Pricing

Start free. Subscribe only if you need more.

FreeStart here

$0a month

To try it with one business.

  • 1 business profile
  • 50 stored reviews
  • 15 analyses a month
  • 1 PDF report a month
  • 1 QR code link
Start free

Pro

$10a month, per business

For each business, product or location you follow.

  • 5,000 stored reviews
  • 500 analyses a month
  • 5 PDF reports a month
  • 10 QR code links
  • PDF in the monthly digests
  • Connection to Claude and other AI assistants

Every quota is shared by the whole account across its businesses.

Get Pro

More than one business? Each one is $10 a month, up to 500. Charged in US dollars, with no setup fee; your bank may add a conversion fee. Cancel whenever you like.

Pro plan · MCP

Ask your AI assistant

Connect OpiniData to Claude or another AI assistant, then ask about your reviews in a chat.

Connected to OpiniDataExample

What do my customers complain about most?

The wait time. In the 315 reviews with comments, it's the subject that gets the most complaints. Customers who mention the wait rate you 3.94 on average, below the house average of 4.68.

Read only: the assistant reads your reviews and changes nothing.

Common questions

Before you create your account

Is it really free?

Yes. The Free account asks for no card and already includes the full analysis of one business, with up to 50 stored reviews and 15 analyses a month. You only subscribe to Pro if you need more.

Does it work for my kind of business?

It works for anyone with reviews: clinics, salons, shops, restaurants, gyms, hotels, apps, service providers. The AI reads what your customers wrote, so the subjects are your business's own.

What if I have no reviews on Google?

Bring them from somewhere else: Google Play, a spreadsheet (Excel or CSV) or a PDF. If you have none yet, create a QR code and start collecting.

My rating is already good. Do I need this?

An average hides the detail. A business rated 4.8 can have the same complaint coming back for months. The analysis also shows what customers praise most and which of your staff they mention by name.

Do I need to install anything?

No. OpiniData works in the browser, on your phone or computer.

Can I cancel Pro whenever I like?

Yes. Pro has no setup fee, you cancel whenever you like and the plan stays on until the end of the period you already paid for.

Your customers have already written it.
The AI reads it for you.

Create your account, bring in your reviews and see what to do first.

Free, no card. Already have an account? Sign in